Booking appointments on Ask RGU
Appointments are available with many of the support services at RGU and these can be self booked online within ASK RGU.
1. To book an appointment:
Click on Home, then
Click on Book Appointment
OR
Click on My Appointments, then
Click on Book Appointment
2. You will then be presented with the booking screen. Only two fields are compulsory, these are indicated by the red *:
Appointment Category and
Date fields
3. Click on the arrow within the Appointment Category box to select the appropriate appointment type
4. Select a date range either by using the buttons 7 DAYS, 2 WEEKS OR 4 WEEKS or enter a date range manually. PLEASE NOTE: the maximum you can search is up to 4 weeks in advance.
5. You can then press Search and this will bring up all available appointments for that category and time frame.
Mode of Delivery
If you wish to narrow down your selection you can select a mode of delivery from the drop down arrow e.g. if you are not on campus you may only wish a Teams appointment.
Show 1-1 Appointments Only
The majority of appointments are 1-1 and when appointments are displayed they will say whether they are an individual or group appointment.
ERROR MESSAGE
PLEASE NOTE: If there are no appointments available for the specific criteria you have selected you will receive an error message as per below, advising no appointments found.
If this occurs, change your search criteria i.e. remove Mode of Delivery if selected, increase your date range if under 4 weeks.